shio hkPrivacy Policy

This page describes what data we collect when you use shio hk and how we keep that data protected. We at shio hk take your privacy seriously and are transparent about how we gather, store, and use information from your account and activity on our platform.

Our privacy practices comply with applicable data protection regulations in the jurisdictions where we operate. We do not sell your personal information to third parties. We use your data only for account management, fraud prevention, regulatory compliance, and to provide customer support.

We update this privacy policy periodically as our platform evolves. Continued use of shio hk after an update means you accept the revised policy. If you have questions about how we handle your data, contact our support team anytime.

What Data We Collect on shio hk

We collect personal information when you open an account on shio hk. This includes your email address, full name, date of birth, and physical address. We also collect identity verification documents such as a government-issued ID or passport to comply with know-your-customer (KYC) requirements.

We collect activity data from your account on shio hk. This includes all entries you place on markets, results of those entries, bonuses and cashback credited to your account, and withdrawal requests. We use this data to track your account balance, tier status, and loyalty rewards eligibility.

We collect technical data when you access shio hk. This includes your IP address, browser type, device type, and timestamps of when you log in and access different sections of our platform. We use this data for fraud prevention and to understand how members use shio hk.

How We Use Your Data on shio hk

We use your personal information to verify your identity, process your deposits and withdrawals, and manage your account on shio hk. We use your email to send you account notifications, withdrawal confirmations, and promotional updates about new markets and bonus offers.

We use your activity data to calculate your weekly cashback, track your tier progression, and determine your eligibility for referral rewards. We use your technical data to detect fraudulent login attempts, identify suspicious account behavior, and maintain the security of shio hk.

We may use aggregated, anonymized data (data that does not identify you personally) for platform analytics. For example, we may analyze how many users from Jakarta, Surabaya, Bandung, Medan, or Semarang use specific markets like Liga 1 or Piala Indonesia. This helps us improve shio hk and plan new features.

Third-Party Processors and Data Storage on shio hk

We share your payment information with payment processors for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners (online payment, e-wallet, mobile banking, local payment). These processors use your data only to complete your transactions and are bound by their own privacy policies.

We may store your data on servers located outside your jurisdiction. Our servers may be hosted in data centres in multiple countries. By using shio hk, you consent to your data being stored and processed in these locations.

We do not share your data with third-party advertisers, analytics companies, or other external parties except where required by law. If we receive a legal request for your information, we will comply with applicable regulations and notify you where permitted to do so.

Your Rights and Access on shio hk

You have the right to access your personal data held by shio hk. You can view most of your information in your account dashboard, including your profile details, transaction history, and activity records. If you want a complete copy of the data we hold about you, contact our support team and we will provide it within a reasonable timeframe.

You have the right to correct inaccurate or incomplete information. If your name, email, or address has changed, update these details in your account settings on shio hk. For document updates, contact support and we will guide you through the verification process.

You have the right to request deletion of your account and associated data, subject to legal and regulatory requirements. If you close your account on shio hk, we will retain your data for a period required by law (typically for fraud prevention and audit purposes). After that retention period expires, we will securely delete your data.

Marketing Communications and Promotional Data on shio hk

We send marketing emails about new promotions, tournament launches, and bonus offers on shio hk. You can opt out of marketing emails anytime by clicking the unsubscribe link in any email or by updating your communication preferences in your account settings.

We use your email and activity data to personalize promotional messages. For example, if you frequently enter PUBG Mobile markets, we may send you notifications about new esports tournaments. This personalization helps us deliver relevant offers and improves your experience on shio hk.

Data Retention and Deletion Policy on shio hk

We retain your personal information for the duration of your account on shio hk plus a period afterward for legal and regulatory compliance. Identity verification documents are typically retained for at least three years after account closure. Transaction records are retained for audit purposes for at least five years.

If your account remains inactive for more than two years, we may contact you to confirm continued use. If you do not respond, we reserve the right to close your account and retain your data according to our retention schedule.

1. Keep your login details secure

   Do not share your shio hk password with anyone. If you suspect unauthorized access to your account, change your password immediately and contact support.

2. Review your account activity regularly

   Check your transaction history and activity log on shio hk to verify all entries and withdrawals are accurate.

3. Update your contact information

   Keep your email and payment method current on shio hk to ensure you receive important notifications and can complete withdrawals.

Contact Us About Your Privacy on shio hk

If you have questions about how we handle your data on shio hk, or if you want to exercise your rights regarding your personal information, contact our customer support team. We respond to privacy inquiries within seven business days.

This privacy policy is effective as of the date shown on this page and applies to all users of shio hk in supported jurisdictions. We are committed to protecting your data and maintaining your trust as a member of our platform.